Customer Service Representative

VerifiedHire │ Pittsburgh, PA

 

In this day and age, why are employers still waiting to receive a job seeker’s official college transcript through the mail and interviewing a job seeker’s past employers over the phone? Shouldn’t this information be instantly available? We think so…

 

Who We Are

 

VerifiedHire is the world’s first professional reference network, where professionals can share their college transcripts and employer reviews with their potential employers and fellow colleagues instantly. 

 

Through the patent-pending VerifiedHire network, anyone who reads our member’s resumes or visits our member’s LinkedIn pages, receives instant access to their college transcripts and employer reviews.

 

No one ever has to question if our member’s education and employment history is true and no one ever has to wait for our member’s college transcripts to be sent through the mail or track down and interview our member’s past employers over the phone, in order to trust them.  The information needed to trust our members is instantly available.

 

Join Our Team

 

VerifiedHire is an early-stage startup based in Pittsburgh, PA. The company has over 55 million potential customers (job seekers and professional networkers with a bachelor’s degree or higher) and operates a patent protected, high margin, subscription based business model.

 

VerifiedHire is currently looking for an energetic, passionate, and problem-solving Customer Service Representative to join our team. If that sounds like you, we would love to hear from you.

 

CUSTOMER SERVICE REPRESENTATIVE JOB SUMMARY

 

Responsibilities:

 

  • Interact with new and existing VerifiedHire customers and provide answers to inquiries about the VerifiedHire service

  • Identify opportunities for improvement and help direct corrective actions to enhance the overall customer experience.

 

Preferred Qualifications:

 

  • High school diploma

  • 1 year of relevant experience in customer support

  • Strong oral communication and problem-solving skills

  • Ability to exhibit courteous telephone etiquette, empathy, patience and professionalism

 

If you have any questions about this position, please contact our support team at careers@verifiedhire.com

 

 

                                   or send your resume to careers@verifiedhire.com

 

 

Be sure to visit verifiedhire.com and check out:

 

 

 

VerifiedHire is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.